1. How long is the manufacturer’s warranty ?
The manufacturer’s warranty will vary depending on the brand and model, so for the most accurate and up-to-date information, it's best to contact the manufacturer directly. Their brand website will provide model-specific details, and if you have the vehicle’s mileage, registration plate, and vehicle identification number (VIN) handy, customer service teams can give you further insights into the warranty coverage. It’s important to differentiate between the battery warranty and the electric component warranty, as they are not the same.
For example, the Nissan Ariya comes with a car warranty of 3 years or 100,000 km. The battery, however, has a separate warranty of 8 years or 160,000 km, but this warranty only guarantees that the battery will maintain a certain range or performance level (often defined by percentage, bars, or State of Health (SOH)). If the battery has an issue that does not impact the vehicle’s range, you’ll need to check the electric component warranty.
The electric component warranty covers all parts not related to the vehicle’s range, such as the charger and other battery components. Each manufacturer has its own specific rules, so it’s essential to check these details for any concerns.
Additionally, even within the same brand, warranty terms may differ between models. Always refer to the warranty manual for your specific model or contact the manufacturer if the manual is unavailable.
2. What about personal data on a used electric vehicle (EV)?
As part of Arval’s standard procedures, we ensure that personal data is wiped from the vehicle before it is resold. We also ask the previous owner to remove their details from any apps linked to the vehicle. This ensures that the new owner can set up their accounts without any security issues or previous data conflicts.
3. Do manufacturers always provide a fast-charging cable ?
The cables included with the car vary by manufacturer, and Arval always ensures that vehicle listings show the cables provided with each car. It’s important to understand the difference between fast/ultra-fast charging cables and home/public charging cables.
For fast charging, the cable is usually attached directly to the charging station because these cables are expensive and bulky.
For home and public chargers, however, you will need to have your own cable with you. When you arrive at these chargers, you will plug one end of your cable into the charger and the other into your car. The difference in cables comes from the charging speeds.
Fast and ultra-fast chargers operate at high speeds and have built-in cables due to safety and cost considerations. Home and public chargers, which operate at slower speeds, require separate cables, and the safety rules are less strict for this type of charging. Each vehicle should come with at least one charging cable. Some models may include two: one for public/home charging and an additional cable that allows you to charge using a standard wall socket (similar to what you use for household devices like charging your phone or heating your tea).
STAY INFORMED !
You want to know more about EVS and used car market?
